Repair & Maintenance

Dental Equipment Technical Support

Repair & Maintenance Services

Apex Dental Shop provides professional repair, servicing, troubleshooting, and maintenance for high-speed handpieces, slow-speed handpieces, endomotors, dental units, and other dental-related devices. We help clinics, hospitals, and dental practices reduce downtime, restore performance, and protect equipment value.

High-speed handpieces Slow-speed handpieces Endomotors Dental units Clinic & hospital support
Apex Dental handpiece repair and maintenance
4+ Main device categories supported
2 Maintenance package options
Fast WhatsApp coordination for urgent support

What We Repair

We provide dedicated repair and maintenance support across common dental equipment categories. Every service is focused on restoring function, improving reliability, and helping your team continue clinical work with less interruption.

High-speed High-speed handpiece repair

High-Speed Handpieces

Repair and servicing for turbine, chuck, bearing, water, light, and performance-related issues affecting daily clinical use.

  • Bur holding and bur release problems
  • Noise, vibration, leakage, and dark stains
  • Cooling water, bulb, and power issues
Slow-speed Slow-speed handpiece repair

Slow-Speed Handpieces

Support for routine wear, rotational problems, power loss, and mechanical faults that affect smooth and safe operation.

  • Weak rotation and rough performance
  • Mechanical wear and internal servicing
  • General troubleshooting and restoration
Endodontics Endomotor repair

Endomotors

We troubleshoot common electrical, control, battery, and internal board problems affecting endodontic motor performance.

  • Motor not rotating or weak function
  • Button faults and battery replacement
  • PCB repair and internal diagnostics
Dental units Dental unit maintenance

Dental Units & Related Devices

Maintenance and repair support for dental chairs, unit systems, clinic-side devices, and other dental-related equipment.

  • Performance checks and servicing
  • Parts support and maintenance planning
  • Suitable for clinics and hospitals

Common Problems We Fix

To make it easier for clients to identify their issue, we have organized the most common repair needs into clear categories. This helps you know quickly whether your equipment needs repair, maintenance, servicing, or part replacement.

Send Your Issue

Bur & Chuck Problems

We repair failures that affect bur grip and bur release in handpieces.

  • Handpiece not holding the bur
  • Handpiece not releasing the bur
  • Unstable bur retention during operation

Performance & Motion Problems

We restore smooth rotation, reduce vibration, and improve handling quality.

  • Handpiece making noises
  • Handpiece vibrating
  • Handpiece losing power
  • Endomotor not rotating

Water, Air & Leakage Problems

We diagnose and correct fluid and air-related faults affecting safe use.

  • Handpiece not releasing water for cooling
  • Handpiece leakage
  • Related line or flow problems

Light & Electrical Problems

We troubleshoot light systems and control-related faults.

  • Handpiece bulb not working
  • Button not working
  • Electrical response issues

Internal Damage & Wear Problems

We service parts affected by heavy use, contamination, and internal wear.

  • Handpiece releasing dark stains
  • Battery change for endomotors
  • PCB repair and internal component work

Clinic Equipment Support

We also support broader dental-equipment maintenance needs in clinics and hospitals.

  • Dental unit servicing
  • Other dental-related devices
  • Preventive and contract-based support

Why Clinics and Hospitals Choose Apex

We do more than fix a fault. We help reduce downtime, improve predictability, support equipment life, and make it easier for clinics to plan maintenance before a breakdown interrupts patient care.

Our repair and maintenance support is ideal for private clinics, public facilities, hospitals, and growing practices that want reliable equipment performance, quicker coordination, and a more organized maintenance approach.
Clear device categories and fault-based troubleshooting
Support for individual repairs and packaged maintenance plans
Suitable for both single-chair clinics and multi-chair facilities
WhatsApp coordination for urgent and routine support
Preventive and comprehensive options for ongoing protection

Maintenance Packages for Clinics & Hospitals

We provide two service package categories for clinics and hospitals. Choose the level of support that fits your operational needs, budget, and desired response level.

Preventive Maintenance Package

Planned support to reduce avoidable breakdowns

TZS 1,000,000
per dental chair annually

This package is ideal for facilities that want routine scheduled maintenance and practical support to keep a chair functioning reliably throughout the year.

  • Monthly cleaning and water line flushing
  • Air filter and water filter changes twice yearly
  • Operator chair wheels and gas lift replacement once annually
  • Suction adaptor replacement once annually
  • Handpiece internal parts servicing quarterly
Emergency support kit included: High-speed handpiece, low-speed handpiece, light cure unit, and ultrasonic scaler.
Additional chair: TZS 500,000 annually.
Comprehensive Maintenance Package

Maximum support, stronger coverage, better peace of mind

TZS 1,500,000
per dental chair annually

This package is designed for clinics and hospitals that need stronger protection, broader service coverage, and faster support whenever operational problems arise.

  • All preventive package benefits
  • Full parts and labor coverage
  • Quarterly new handpieces (high and low speed)
  • Rapid 24-hour emergency response
  • Calibration and performance tuning
  • Suction and waterline sanitization support
Best for: facilities that want predictable maintenance cost, improved uptime, and less stress from unexpected repairs.
Additional chair: TZS 1,000,000 annually.
Apex Dental maintenance package flyer

How Service Works

We made the process simple so clinics and hospitals can move from problem identification to service coordination without delay.

1

Tell Us the Problem

Send the fault by WhatsApp or through the request form with clear symptoms and equipment type.

2

Share Device & Location

Give us your clinic name, device category, and exact clinic location for better planning.

3

We Assess the Need

We review whether the issue needs repair, servicing, maintenance, or package-based support.

4

Support Is Coordinated

Our team coordinates the next step so your clinic can return to smooth operation as quickly as possible.

Send Your Repair or Maintenance Request

Fill in the form, search for your clinic area on the map, and select the exact clinic location. This helps our team understand where support is needed and makes coordination easier for service planning.

First search your area, street, or clinic name. Then click the exact clinic location on the map. A marker will appear there and the selected location will be included with your request.
Selected Location No clinic location selected yet.

Need urgent help?

For faster coordination, send the equipment issue directly on WhatsApp together with your clinic name and phone number.

Need package support?

You can use this same form to request either preventive maintenance or comprehensive maintenance service.